Direct Feedback on the Organization and Our Programs and Services
Your feedback is important to us. If you have questions or concerns please speak to a member of your service delivery team. If you are not comfortable speaking directly to them you can:
1. Email us at firstname.lastname@example.org
Organizational, Program and Services Feedback Surveys and Volunteer Committees
Do you want to participate in our program and service feedback survey and/or volunteer committees? Connect with a Surrey Place Centre team member to ask about participating in our surveys and committees.
Disclosure of Wrongdoing, Rights and Protections (Whistleblower)
SPC is committed to open and honest communication. We will protect individuals who report in good faith and/ or file a complaint regarding:
- Serious violations of the Code of Conduct, other SPC policies, legislation and regulations
- Criminal, illegal and/or fraudulent activities
- Unethical or dishonest behaviour
- Financial or operational impropriety
Reporting Actual or Suspected Abuse of Neglect of Adults Living With Developmental Disabilities
The Ministry of Community and Social Services (MCSS) has implemented a dedicated email address and telephone line for anyone to report if they have witnessed abuse or neglect of an adult with a developmental disability.
TTY Number: 416-916-0549
Toll Free Number: 1-844-309-1025
For more details please visit Ministry of Community and Social Services ReportON